Managing Complexity in Social Systems
Why do policies and strategies often fail, and what can be done about it? How can complexity be managed in cases where it cannot be reduced? The answers to these questions are anything but trivial, and can only be found by combining insights from complexity science, system dynamics, system theory and systems thinking. This book bridges the gap between rigorous science and real-life experience to explore the potential and limitations of leverage points in implementing policies and strategies.
Christoph Mandl teaches business management at the Institute of Production and Logistics.